New Year, new start, everyone’s raring to go!
That’s what I keep hearing!
Venue and Events seem to have taken on alot of new sales starters! They’ve all received their sales induction and current team members are having a sales refresh but how is everyone doing?
How can you measure the effectiveness of training given and ensure that everyone is on top form and converting their enquiries!
That’s easy – bring in the experts who can help you! VCA Consulting specialises in mystery shopping by measuring the customer’s journey for venues and hospitality. We can place enquiries via: recorded calls, web enquiries or face to face visits. Have a look at our client testimonial page and see what out clients say!